Shipping Policy
Address, Cancellation, and Tax
Within the customer-care standard, Please submit a complete U.S. address and promptly report delivery damage, an incorrect parcel, or missing contents. An order can be cancelled before shipment; afterward, the Refund Policy controls returns. For U.S. order fulfillment, Taxes are collected as required by applicable law.
U.S.-Only Delivery
To keep delivery expectations clear, service is available only to valid addresses in the United States. Every U.S. order receives Free standard shipping, regardless of its purchase total.
Shipment Visibility
To explain the shipping process, we send a tracking number after dispatch for every order. The carrier may need a short period before the first tracking event appears.
From Order Review to Carrier Transit
For consistent shipment handling, our team prepares an accepted order in 1–2 business days, excluding weekends and U.S. public holidays. Standard carrier movement is then estimated at 4–6 business days; severe weather, peak demand, and address exceptions can affect a carrier’s estimate.
Merchant and Customer Care Information
To clarify the delivery standard, Store name: Stanley1913
For customer reference, Contact email: Support@Stanledv1971.shop
Within our shipping process, Phone: (475) 381-4318
Under the stated fulfillment timeline, Physical and return address: 211 Whitney Ave, New Haven, CT 06511, US
As part of our U.S. delivery service, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).