Refund Policy

Exchange and Refund Completion

Within our return process, we coordinate an approved replacement after reviewing the return. For a refund, we credit the original payment method after receipt and inspection; allow 5–10 business days after issuance for the financial institution to post it.

Cancellation Timing

For consistent return handling, a cancellation request may be made before shipment. Once a parcel has shipped, this Refund Policy supplies the applicable return or exchange process.

Your 30-Day Choice

To keep eligibility clear, eligible purchases include a 30-day no-reason return and exchange option measured from delivery. A customer may choose a refund or an exchange without having to justify a change of mind.

Condition and Limited Exclusions

Within the customer-care process, for a no-reason request, include the original packaging, supplied parts, and purchase evidence when reasonably possible. Custom-made goods, clearance items or Final Sale goods, gift cards, and opened intimate or hygiene-sensitive items are excluded from discretionary returns. For customer reference, Those exclusions never reduce a customer’s remedies for damage, defect, wrong shipment, or a missing item.

Merchant-Paid Return Delivery

Under the return and exchange standard, Begin by contacting customer care. Once the request is accepted, we issue a prepaid return shipping label. For a predictable review process, we cover that label for a change-of-mind return and for every quality-issue case, including merchandise that arrives damaged, defective, incorrect, or incomplete.

Merchant and Customer Care Information

For an approved return or exchange, Store name: Stanley1913

To explain the available remedy, Contact email: Support@Stanledv1971.shop

Under this Refund Policy, Phone: (475) 381-4318

To clarify return responsibilities, Physical and return address: 211 Whitney Ave, New Haven, CT 06511, US

As part of the 30-day program, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).